There is no definitive way to know who is the best choice. We have created ways that have helped us with selections of vendors and subcontractors. First impression means a lot and we are lying if we say it different. But it is not always a true guide to choosing the best person for the job.
Over the years we have created a few ways to help us make the best choices and in this article we are going to share them with you.
Our first interaction and every interaction after really allows you to see or discover who this person and company is:
Are they detailed, or over detailed?
Do they really know what they are doing? Or are they trying to hard to win you over with personality?
Is everything a problem? Or are they providing solutions?
When we send out bid packages to new subcontractors we discover a lot about the person bidding and the company. When we send packages out sometimes we receive questions, most times the questions are answered already and the real reason for the call is to try to influence us to think the person really is the best for this job. On our side of the phone we are taking notes, questions asked by vendor are overlooked on the bid details, or subcontractor did not read what we requested pricing on, etc.
Other times we receive a call and small chit chat and then a round cost over the phone for the work. This happens more often than you would imagine and really I still do not understand the reason behind it. “Ok we can do your work then for $100 per square let us know when you are ready”. No written proposal, no details of what is required or included. Do they really think that will result in obtaining a job?
Then there are those who send over a number, no inclusions, sometimes exclusions, but never any details of what is included and the price is insanely high. These bids to me are “F/U”, why do they send it rather than just pass? I don’t know and from my point of view a pass would be better than a telephone number without details. Why go through the trouble?
Last is the fishing expedition, the phone call where they have the price and start talking to you. They talk about everything and anything they can to become friends and then hit you with a ridiculous price they are thinking of sending over but want to know what I think. Hmm, I think…. no I won’t share what I really think but most of my responses are,
How long do you expect the work to take you?
How many people?
How many hours do your crews work a day?
I always leave it at this, if they cannot see that charging $100.00 per hour per person to install siding (material and nails extra) isn’t insane… then we really shouldn’t work together.